Track admission enquiries
Record admission enquiries, follow up with families, check their papers and admit the child as a student.
Admissions & front officeUpdated 17 Oct 20262 min read
Use the Admissions page to keep every admission enquiry in one place. You can add notes, plan follow-up calls, check papers and admit the child as a student when the family is ready.
Add a new enquiry
- In the sidebar, open Admissions.
- Click New enquiry. Use this for a parent who walked in or called.
- Fill in the child's details and the Family and contact details.
- Under About this enquiry, write What they asked about.
- If you plan to call back, choose a Next follow-up date.
- Click Save.
Follow up on an enquiry
- Find the enquiry. Type in Search name, phone or ENQ no… to find it quickly.
- Open it.
- To record a call or meeting, add a Note about what happened.
- To show how far the family has got, use Move to stage.
- Every change is listed under History.
Check the family's papers
- Open the enquiry and go to the papers the family sent.
- For each paper, click Verify when it is correct.
- Mark Original seen if you checked the original copy.
- Use Return if you need to send a paper back. Undo reverses your last choice.
Admit the child as a student
- Open the enquiry and click Admit as student.
- Choose the Class and enter the Roll no. and Admission date.
- Leave Admission no. blank to number it automatically.
- If you charge one, enter the Admission fee (₹) and a Due by date.
- Confirm. Then click Open student to see the new student record.
Good to know
- Enquiries with a follow-up due show on the dashboard, so staff remember to call families back.
- Staff can get a New admission enquiry alert in the bell when an enquiry comes in. The school can turn this alert on or off.
- The list of papers to ask for is set under Online form. See the article Open online admission on your website.
- For children under the RTE quota, see RTE quota admissions.
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