Log visitors and gate passes

Record visitors at the gate and give gate passes when a child leaves school early.

Admissions & front officeUpdated 17 Oct 20261 min read

Use the front desk pages to keep a record of everyone who comes into the school, and of every child who leaves early. This helps you know who is inside the school at any time.

Before you start

  • You need permission to use the front desk. If you cannot see Front desk in the sidebar, ask your school admin. They can give it to your role under Roles & Permissions.

Log a visitor

  1. In the sidebar, open Front desk → Visitors.
  2. Start a new visitor entry.
  3. Fill in the visitor's details.
  4. Save the entry.
  5. When the visitor leaves, open their entry and mark that they have left.

You can also start from the dashboard. Under Quick actions, tap Sign in a visitor.

Give a gate pass

Use a gate pass when a child has to leave school early.

  1. In the sidebar, open Front desk → Gate passes.
  2. Start a new gate pass.
  3. Choose the child and fill in the details.
  4. Save the gate pass.
  5. When the child comes back, open the gate pass and mark that they returned.

From the dashboard, you can also tap Issue gate pass under Quick actions.

Good to know

  • The Front desk card on the dashboard shows Visitors inside and Children out on a gate pass right now.
  • If a child is still out from an earlier day, it shows in Things to do today. If they came back, mark it. If not, call the family.
  • To book meetings or record complaints, see the article Appointments and complaints.
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Log visitors and gate passes · Help Centre